All Sales Are Final
I’m committed to providing my customers with high-quality vocal samples. Please note that all sales are final. This policy is in place because all of my products are digital downloads, and once you make a purchase, I provide you with access to downloadable content that can’t be returned on my end.
Since my products are digital and can’t be physically returned, I don’t offer refunds except under the following circumstances:
Duplicate Purchase: If you accidentally purchase the same product twice, please contact my support team with the relevant details within 7 days of your purchase. I’ll arrange for a refund for the duplicate purchase.
Technical Issues: In the rare event that you encounter technical difficulties preventing you from accessing your purchased product, please contact my support team within 7 days of your purchase, and we’ll work to resolve the issue. If we can’t resolve the issue to your satisfaction, I may consider a refund.
Contacting Customer Support
If you believe you’re eligible for a refund as per the conditions mentioned above, please contact my customer support team within 7 days of your purchase. You can reach my support team at firstname.lastname@example.org with the subject line “Refund Request – [Your Order Number].”
Upon receiving your refund request, my team will review your case and respond within 7 business days. If your request is approved, I’ll process the refund to the original payment method. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.
Unacceptable Refund Requests
- I don’t offer refunds for the following:
- Change of mind or personal preferences.
- User Errors: Refunds are not available for products damaged or corrupted due to user errors or actions, such as improper installation or storage.
- Failure to read my product descriptions and requirements before purchase.
I appreciate your understanding of my refund policy, which is designed to ensure a fair and consistent experience for all my customers.
If you have any questions or concerns about this policy, please don’t hesitate to contact my